I have had multiple excellent customer service experiences at Reser. I am a bike novice (to say the least), and the staff is always extremely helpful, provides good direction, and has accomplished my goals with ease. Reser gets customer service right.
Reser isn't all about making the dollar. They are more than that. They are about community and helping out when they can. They have been kind enough to help support the Police Unity Tour again this year as they have done in the past. I was in the store today and can say even though I wasn't there to buy anything (but I did) they were very friendly and welcoming. Coffee was pretty darn good too! Reser the Law Enforcement community and the Police Unity Tour thank you for your continued support!
From Jason and his local knowledge, Marty's mechanical and off road expertise, Zach's joy for everything BMX, and a staff full of experienced cyclists, this place is the hub for cycling in Northern Kentucky. I have watched the shop grow and evolve, offering some great bikes and great people. It doesn't matter if you are wanting a team issue bike or an inner tube for a child's bike, they will be able to help and give top notch advice along the way.
Excellent service! Great and highly knowledgeable staff and also a very cool looking shop. They'll set you up with the right bike!
These guys are awesome. They were super helpful and have an awesome atmosphere. They have a coffee shop right there and seem to be a great group of people. I also heard good things about them from other people, so I know that it is not just my own thoughts! Great job guys.
Reser Bicycle Outfitters is a US Bicycle Store based in Newport, Ohio. Reser Bicycle Outfitters is located at 648 Monmouth St, Newport, KY 41071, USA.
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